Digital Product FAQ

How do I receive updates?

Upon purchasing a product, you'll always have full access to updates. Simply log in to the platform where you made the purchase to receive the latest updates.

How do I request a refund if I'm not satisfied with the product?

If you're not satisfied with your purchase and wish to request a refund, you have 7 days to do so if you bought the product through 80.design. Please provide us with all the necessary purchase information, and refunds will be processed within 7 days of the request.

For purchases made through UI8, Creative Market, or similar platforms, please contact the respective support teams of those sites.

I encountered an issue with one of the products. How can I get assistance?

For any inquiries or assistance, please reach out to us via the messenger at the bottom of the page or email us at (in at 80 dot design). We're here to help!

 

Physical Product FAQ

When will I get my order?

Your order will ship within 7 business days. You’ll get an e-mail with the tracking info to follow it along the way.

Shipping timelines will vary based on location, but you can expect your order to arrive 2-10 days after shipment.

Edit or cancel my order

You are unable to edit your order once placed, but if you would like to cancel it, please connect with in@80.design.

Shipping

Once you’ve made a purchase, an e-mail confirmation will be sent to the e-mail address you provided. This e-mail acts as an invoice and includes your order number. 

Once your order is placed, it’ll ship from our warehouse within 2-5 business days. Orders placed after 11:00 AM(EST) may be processed the next business day, and orders placed on weekends and holidays will be processed the following business day starting at 8:00 AM(EST). During peak periods, processing times may exceed 2 business days.

Returns

We currently do not accept returns and are unable to edit your order once placed. If you would like to cancel your order and replace it with a new one before it has shipped, please connect with in@80.design